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Frequently Asked Questions
How do I know if I qualify for outpatient infusion therapy?
You or your physician can contact us and we will pre-qualify you for eligibility.
How do I know the quality of the care and medications?
We are fully licensed and accredited to assure the same hospital quality in the physician office and at home.
What happens if I need to talk to someone or need a home visit after hours?
Simply call our dedicated clinicians at 1-888-327-2233
Who do I call to initiate the service?
Call us at 1-888-327-2233 or email us at: [email protected].
How do I pay for the medications, supplies and services?
Once you are determined to be clinically eligible, we will contact your health insurance carrier and notify you of the cost of care (if any) depending on your policy. We also coordinate any out-of-pocket or deductible charges.
Can I request infusion therapy?
Yes you can. Simply contact us and we will communicate with your physician with your authorization.
Do you deliver?
If you are having home infusion: Yes. We will come to your home for nursing and pharmacy care, disposable supplies and equipment. We also coordinate supplies and medication refills to ensure continuity of your care. Otherwise, we will deliver the medicines directly to the site of infusion care at your physician’s office. You or your physician can contact us and we will pre-qualify you for eligibility